Our company, Paula’s Choice Skincare ships about 1,000 parcels weekly from the Netherlands into the UK. With the risk of BREXIT we started the search for a local 3PL in the UK. We asked Gwynne to help us with the tender phase. Based on our input he started the search for a suitable 3PL to warehouse and distribute our products. I would highly recommend Gwynne. He knew exactly how to proceed and clearly understands what information is needed. Gwynne is very precise and helpful when pulling together a detailed tender. In that way he could advise us on the most cost effective and efficient operation. Next to that it was a pleasure to work with him.
Bob A. Luijendijk, Paula’s Choice
Gwynne is a detail oriented professional. He takes time in understanding the needs of the client, the assignment requirements, key details in the project and executes the project with precision and detail. He also takes effort to mentor the client and helps them best understand the best decision to make. Gwynne is also extremely analytical and good in data mining so that meaningful information is derived. He takes full ownership of the assignment and drives passion until the project reaches completion.
Munyaradzi Matimba, Galeries Lafayette
I have worked with Gwynne on a number of logistics tenders over recent years with Gwynne acting on behalf of the client. We have always found Gwynne to be thorough, challenging, consistent and, crucially during tender processes, to be an excellent communicator. On occasions where we have been unsuccessful with a tender-bid Gwynne has also spent the time to provide valuable feedback. I would have no hesitation in recommending Gwynne.
Mark Richmond, Rhys Davies Logistics
We instructed Gwynne Richards to act as an expert witness in a matter that involved the transfer of warehouse operations between very large sites in the North West. He provided a service that was comprehensive, prompt and added value. He was a calm and authoritative head in a very difficult and demanding situation.
David Mann, Aaron & Partners LLP
Having gained a thorough understanding of our warehousing requirements, Gwynne designed, specified and sourced the requirements for our new facility. He was also asked to plan the move, and source the resources necessary to accomplish it. The move went very smoothly and the new facility is working extremely well. Gwynne helped us through a significant change, and his professionalism, knowledge and reassurance were greatly appreciated. It was a pleasure working with him, and I will have no hesitation in calling on him again as our business continues to develop.
Chris Brown - MD, Appleton Woods Ltd
We worked with Apprise consulting on a research project and we were very happy with both their input and output. I believe communication is key in this type of work and both Gwynne and David were consistently available and responsive even after the project had completed. We would certainly recommend them.
Frank Deasy, Eiratech Robotics Ltd
Gwynne's consultancy services were tailored to my company’s exact requirements and he delivered above expectation, on time and within budget. The detailed warehousing & distribution structure and costing work he completed in 2008 still have relevance now and are used as reference points.
David Clarke - Bridgestone Tyres
Gwynne has worked for me on some sensitive projects in the public sector. He demonstrated a number of valuable attributes that lead me to recommend him as a rounded business consultant that delivers results. He is a self-starter with a good feel for the best approach to a project and client using methods that are easily understood by a "non" supply chain audience. He has wide experience and reference points in his background to bring to the party and he is trustworthy. Gwynne delivers high quality work on time and works well in a team or alone.
Mike Wallis FCILT - Keswick Enterprises
Gwynne did a great job for us, very professional and enabled us to make the best decision for our warehouse requirements going forward. I would not hesitate to use Gwynne again.
Matt McDermott FIDM - RICS
Gwynne's knowledge of the UK 3PL community and his ability to know instinctively what the correct service proposition should be has been invaluable to me in three different companies on three different projects.
Max Crosby-Browne - Home Decor
I would highly recommend Gwynne as I found him very precise and helpful when pulling together a comprehensive detailed tender for a mutual client. His attention to detail and assistance was critical in providing a cost effective and efficient operation. Any queries and areas which could cause problems were quickly answered and provided the client with a solution that could be implemented smoothly without disruption to their on-going business requirements. For this reason I would recommend Gwynne for his personable approach and helpful attitude to the supply chain process which is essential in all businesses requiring a distribution and warehousing solutions.
Ben Morris - Group Sales & Marketing Director, Howard Tenens Associates
Overall, I was very impressed with the company, they delivered on time, against the agreed budget, secondly, interaction with the business was managed very effectively. The recommendations presented have been fully implemented, operational / financial benefits have been realised....thumbs up for me. I would recommend that you request that a chap called Gwynne Richards be appointed as the Project Manager.
Paul Quinn - Procurement Manager, United Utilities
Gwynne provided timely and helpful advice and proposals for our logistics change planning
John Manwell - United Utilities
I've worked with Gwynne on a couple of projects. I found his approach to be professional, his 'deliverables' to be reliable and his paperwork to be perfect. On a personal level I find Gwynne a pleasure to work with. I would not hesitate to recommend Gwynne and his services to others.
John Walton - Owner, Suddensource Ltd
Gwynne is extremely knowledgeable about all aspects of logistics. I have worked with him on a number of projects and his grasp of the brief is excellent. He also forges good relationships with clients who like him to work for them again. I have no hesitation in recommending his services.
Ruth Waring FCILT - MD, Labyrinth Logistics Consulting Ltd
Gwynne is an outstanding professional and a leader in his field of expertise. We have established a partnering approach to project delivery and I expect to work with Gwynne again later this year.
Anthony Croughan - Bae Systems
I have worked with Gwynne on a number of projects over the last few years and have no hesitation in recommending him. He is very knowledgeable about logistics and transport and always comes up with practical solutions.
Phil Gibbs - Director, Logistech Limited
Gwynne helped define an outsourced warehousing and distribution solution for me at Sterilin Ltd. His knowledge of the issues, potential solutions and guidance were exemplary, and he delivered on time and within budget. I would not hesitate to use him again.
John Adkins - Sterilin Ltd
Gwynne Richards and a colleague from Burman Associates were chosen by Harding Brothers, to carry out a review of warehouse operations and conditions, with a view to maximising the real estate, facilities and personnel available. They quickly got to grips with the task in hand and diligently carried out a full review of the site working practices, taking great care to interview personnel and ensure they understood the finer workings of our business. We found the consultants to be of the highest calibre, taking great care to meticulously plan and document each phase of their proposal. At the end of their review they gave a thorough and professional presentation to senior management and left us to decide our own path. We chose to follow their advice and the results of the change, much improved floor space, operating area and offices, have been of enormous value to both the team and the company.
Roger Bishop - Harding Brothers
Gwynne worked with us on a piece of commercial due diligence and strategy work for our client and their investors NBGI Private Equity. We were very impressed with his combination of detailed operational knowledge in logistics with his market insight and competitive intelligence. Gwynne’s input was all heavily evidence based, including interviewing key clients of the business and talking to competitors. He was invaluable at building our understanding of the market and developing commercial recommendations for the business. He has gone on to do some operational consulting for our client team in his own right, as they were very impressed with his input. Gwynne is great to work with, he got on well with the whole team, and his contribution was always timely. Costs were reasonable and in value terms he went the extra mile.
Sebastian Chambers - Director, CIL Ernst & Young
…your presentation was extremely, extremely well received and the Chairman … said how professional he thought you were and that we had a great deal to learn from your project.
Circulation Director - Regional Newspaper Distributor


Feedback from a number of participants from BT who attended a number of in-house courses on Warehouse Management

"Great course thoroughly enjoyed."

"A really great course I would highly recommend it. An insight into Tomorrow’s World – thank you."

"Trainer was very knowledgeable and content was good. Presented well and good interaction from Group."

"For myself working in transport I was able to see and understand the problems encountered at warehouse level."

"This was a great course to be on. What I have learnt over the course I have put into action within my work place. I am working on a project to increase storage space within the warehouse."

"Found the course really interesting and gave some really good ideas and stimulated some ideas that I want to investigate on implementing into the business. The course was clear and would recommend anyone to go on it regardless of experience within the logistics profession."

"Excellent content of training material in the presentation and the use of videos allowed everyone to see the different methods visually."

"The trainer had extensive knowledge and was approachable at all times."

"An excellent course which has taught me invaluable knowledge and skills when considering warehouse management. Working indirectly with the warehouse, it was great to understand the constraints that are currently experienced and to have an open forum in the training to explore alternative ways of working. I will be definitely looking at other CILT courses to attend."

"Very interesting, with the course material also in your hand it was good to follow on screen and in front of me. It would be an excellent introduction to any new starter in Supply Chain in a very condensed version – maybe one hour on a route to learn course? "

"Part of AMS checks making people think about safety because the videos were very thought provoking on accidents. It was reassuring to see that the space issue came up across industry feedback. However, it made you think, do we need to keep storing “stuff” – probably not, which would make the space issue not so relevant. Overall, I would recommend it if asked."
Another successful distance learning course! FLR2442 Fundamentals of Warehouse Logistics and Inventory Management

"As our course is almost over I would like to say thanks to all participants, staff and Gwynne Richards who made this course possible. We have learned a lot throughout this course and I hope this will be useful in our career. I'm looking forward to get my certificate from IBC and really excited. I hope all of us receive this certificate. I will recommend IBC distance learning to my friends. Thank you Romany Luckcock and Gwynne Richards"
Bakhtiyor Tillakhujaev - Tuesday, 6 January 2015
As an accredited tutor with the Chartered Institute of Logistics and Transport (CILT), in 2008 Gwynne was my tutor on a Warehouse Management course.

Since then, Gwynne has proven to be an invaluable mentor and I hold the highest regard for the breadth and depth of Gwynne's detailed knowledge covering all aspects of logistics and supply-chain; he is diligent, always prompt and has helped me further develop my commercial knowledge of:

Outsourcing Decisions
Performance Management
Warehouse Improvements, and
Managing Supplier Relationships

Gwynne is articulate and has an instinctive ability to quickly simplify and break-down complex logistics issues. I recommend Gwynne as a trainer and his book is a must-read.
Barry Thomas MILT MInstLM - Full Member, The Chartered Institute of Logistics & Transport
I first met Gwynne a couple of years ago when I attended a CILT Warehouse Management course for which he was the trainer. I found him to be extremely well-versed in his material and to be an engaging and entertaining speaker. We now meet regularly in a business context and I always find Gwynne to be very professional, knowledgeable, amiable and helpful. I'm looking forward to working with him more often in the future and would certainly recommend him to others.
Mark Brannan - General Manager, AEB (International) Limited
I met Gwynne a couple of years ago as we are both associates of the University of Western England. He was instantly recognisable as a consummate professional who was easy to talk to and who had very strong networking and communication skills. Since then we have asked Gwynne to be involved with our company, Explosive Learning Solutions, to deliver training specifically on warehousing. The feedback from the course leader and the student has always been strong and it is clear that Gwynne puts a lot of work into his preparation and delivery. I hope to be able to work with him in the future on this and other contracts.
Cath Convery - Explosive Learning Solutions
Gwynne delivers training courses to our members on a regular basis. He is very committed to the Institute and provides very in-depth knowledge of his subjects.
Lesley Parker CILT


I commissioned Gwynne to write the book "Warehouse Management." Gwynne needed little persuasion to commit to the project as he was clearly eager to share his extensive knowledge and varied experience in this area. Gwynne is a reliable and dedicated writer, who is an expert in his field.
Hannah Martin - Commissioning Editor, Kogan Page


Gwynne has exceptional knowledge of logistics across a wide spectrum of markets. He is passionate about the development of Supply Chain and Logistics and has a reputation for delivering sound advice and solutions that work.
Barrie Dowsett - CEO, BJD Group
I have known Gwynne for around 15 years. He is highly professional, very consistent and has excellent follow through and attention to detail, delivering on what he says he'll do.
Beth Cauldwell - Managing Partner, Snowdon Tate
I have known and worked with Gwynne for 20 years. Gwynne is a gifted and well-rounded supply chain professional with an in depth understanding of how to develop strategy and an equally keen eye for the finer detail. An intelligent thinker with a great approach to his work, Gwynne, I can say is also a pleasure to work with, and always offers very sound advice.
Rob Branigan - Amscan